Consumer Consent & Communications Policy

By providing your contact information to Harrison & Pai, PLLC, you expressly consent to receive communications from us, including:

  • SMS and MMS text messages

  • Phone calls (including autodialed and prerecorded calls, where applicable)

  • Emails and other electronic communications

Opt-In Consent

Consent to receive SMS messages is obtained through clear and conspicuous opt-in methods, including:

  • Website forms that require users to enter their phone number and actively check an unchecked consent box

  • Online or digital sign-up forms

  • Verbal consent collected during recorded phone calls

  • Written or electronic agreements that include explicit messaging consent

Required Disclosure (Displayed at Point of Collection)

At the time of opt-in, the following disclosure is presented to consumers:

“By providing your phone number and opting in, you agree to receive recurring SMS messages from Harrison & Pai, PLLC. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase.”

Message Frequency

Message frequency may vary based on user interaction, account activity, and service updates.

Opt-Out Instructions

Consumers may opt out at any time by:

  • Replying STOP to any SMS message

  • Clicking the unsubscribe link in emails (where applicable)

  • Contacting us at [your email address] or [your phone number]

After opting out, you will receive a final confirmation message and no further messages will be sent unless you opt in again.

Help Instructions

For assistance, reply HELP to any message or contact us at [your email address].

Data & Privacy

We respect your privacy. Your information will be used solely for the purposes described and will not be sold, rented, or shared with third parties for marketing purposes without your explicit consent.

Record of Consent

We maintain detailed records of consent, including:

  • Timestamp of opt-in

  • Source (e.g., website form, call, document)

  • IP address or session data (where applicable)

  • Copy of the consent language presented at the time of opt-in

These records are retained to demonstrate compliance with applicable regulations and carrier requirements.